关于芽呀呀玩汉字盒子退款

如何退款？ 进入“我的账号”，选择相关订单，点击“退款” 填入单号和注册邮件，点击“开始” 按照指示流程填写信息，提交“退款申请” 当退款申请被批准以后，你会收到退款确认邮件，内含寄回盒子的具体邮寄指南。

注：退货产生的邮费由客户自理。如果不按以上指示退货，商品会被寄回并且无法完成退款，责任由客户自己承担。  

申请退款的要求是什么？

在商品投递日的14天以内，可以申请退款。 申请退款的商品必须是原始包装完好，未使用的状态。 免费礼品不能退款。如商品购买使用折扣码，折扣码的部分不能被退回。

多久可以收到退款？  

芽呀呀收到退还商品，经检查确认未打开使用，原始包装完好，会给用户发送退款确认邮件。同时也会告知退款要求是否被接受。 如果退款要求被接受，所付款项会在5-7个工作日以内退款到你选择的退款方式。 如果用credit购买，退款以credit的方式返还到用户账户。

关于芽呀呀学汉字网课退款

关于退课 芽呀呀学汉字可以退课吗？

能。每期（每个月）第一周课程结束前（第五节课结束前）为退课期。在退课期可以全额退款当期及以后的报名费（适用于一次报多期课程）。

芽呀呀学汉字如何退款？

在“我的账户”，找到相关订单，直接申请退款。退课审核会在1-3个国内工作日内完成，所退款项会全额退还至所选的退款方式。 如单期购买，全额退款。

如一次性购买多期，退款余额将按照已完成每期课程规格的原价或者连续上课期数的折扣价进行扣除计算。（例如报名12期，连续上课6期，退款按照所上六期的折扣（原价八折）进行扣除，其余完成课程按照课程原价进行扣除。）

注：连续上课指无间断期数每期上课。 如课程购买使用折扣码，折扣码的部分不能被退回。
You can always contact us for any return question at Wechat: Galtogethergoodnight.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If the Product arrives damaged or not substantially as described on the Product information page (“Damaged Product”), Company will accept returns for a full refund only in accordance with the Return Procedures below. Provided that Company confirms that your Product was a Damaged Product and was returned in accordance with the Return Procedures below, your sole and exclusive remedy is that (a) we will issue a refund to your credit card in the amount charged for the Damaged Product (if your credit card has already been charged for the Product) or (b) we will not charge your credit card for the Damaged Product. The refunded amount will include the applicable Delivery Fee.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

We do not accept any Product exchanges.

 

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